When you call 112, know what you will be asked. Make sure that you are aware of each of the following:
- Where is the emergency?: The emergency is not always located where you are calling from. Always be aware of your surroundings and where you are. Try to keep a watch out for the road signs, business names and intersections whenever you may travel.
- Nature of the emergency: Do you require assistance from law enforcement, medical professionals, and/or fire fighters? In certain areas, the dispatcher or a computer will tell you to dial certain numbers to help them know which department to connect you with and whom you should talk to.
- A detailed, yet concise, description: What happened? How many details do you know? What should have the most importance? In general, the most important thing is why you need assistance (a gunshot wound, for example), followed by what caused you to need assistance (say, a school shooting).
- The phone number of your phone. The dispatcher will need instructions on how to get to where you are, and may need to call back for more information. Know the phone number of your phone.
- Location. Know the address of the emergency and the nearest intersection (cross street), or be able to provide directions for the dispatcher to relay to the emergency responders.
The Full list of pharmacies in Riga + map is here.